The Sky's The Limit With Yahoo Web Hosting's Unlimited Platform

If you've been online long, you may remember when web hosting was limited. Many companies charged as much as $30 or even $40 per month for fifty megabytes of storage. Bandwidth was equally limited, and if your account went over its limits, your account was suspended until you paid to increase your limits. Unlimited hosting, like that from Yahoo web hosting, was unheard of until quite recently.

Some web hosts still limit bandwidth and usage. Yahoo Web Hosting offers an unlimited hosting plan that allows you to create, and host, a content-filled, user-oriented web site. If your site gets featured on a popular blog, or hits the front page of Digg, many web hosts will shut your site down for overrunning its bandwidth limits. With Yahoo Small Business Web Hosting, your site's popularity will only attract more web visitors!

With broadband connections becoming the rule rather than the exception, and video becoming nearly a necessity for business sites, limited web hosting is a problem. Yahoo web hosting has the answer to that problem. No matter how many video files you want to store, how many times they are accessed, or how much email you get and receive, your account will always be ready to handle it.

The matter of email storage is important. You want to use a company email address, with your company's domain, and maintain an appearance of professionalism. But many web hosts have limits (10 megabytes is common) on the amount of email stored for each address. Yahoo web hosting does not limit your communication with your customers. Send and receive as much email as you like. Yahoo Small Business unlimited hosting includes unlimited email storage.

Your business's growth online depends on your ability to provide the best, and most complete, information to your customers. Storage limits can make it difficult to include as much information as you would like, including video, audio and graphics. With unlimited hosting from Yahoo web hosting, you can put up as many PDF files, as many audios and videos, and as many graphics as you desire. Yahoo Small Business allows you unlimited file storage. If you've ever had a limited hosting account, you'll understand the value of this unlimited storage from Yahoo web hosting.

Yahoo Small Business web hosting is unlimited, and it's affordable. Where many "budget" hosts charge setup fees, Yahoo web sites come with no setup fee. Yahoo web hosting offers affordable pricing, with rates starting at under $9 per month for the first three months.

When you're looking for a host to help your business grow online, you cannot do better than setting up a Yahoo web site. In addition to unlimited Yahoo web hosting for a reasonable price, you'll find other advantages to hosting with Yahoo Small Business. The web design tools make it very easy and very fast to set up a Yahoo web site, at no additional cost. And if you have an issue or a question, you'll find helpful support staff available around the clock to help you get up and running again. And it's Yahoo Small Business, so you know it's reliable.

Russell Blanc is an expert in the web hosting industry and Yahoo Small Business and manages an information-rich web site at http://www.Website-HostingCo.com about Yahoo Small Business and Yahoo Web Hosting exposing the features and benefits of Yahoo products.

Benefits of Having a Web Based Support Suite

Addressing customer support issues and service inquires can be an absolute nightmare without the right tools. It doesn't matter what the size of the company is; learning how to balance these issues and manage customer relationships is the key to providing great support and the longevity of your business. For every problem, there is a solution, which brings us to a popular software concept termed as the support suite.

Web-Based Software Solutions

Choosing a program to track and handle your organization's customer relations and technical support details is an important step, one that will undoubtedly affect the business for years to come. When investing in reliable support software, your company can save hundreds to thousands of dollars in regards to the expenses required to maintain a high level of service. Best of all, such solutions give you an edge and the ability to retain what is most important to the business - your customers.

The growing number of online businesses has made support suite applications extremely popular. These solutions are trusted and preferred by Fortune 500 companies, yet often fit into the price range of smaller organizations as well. Aside from receiving a powerful product to effectively manage your customer relations, you also get support of your own in the form of consulting experts.

While there are many different vendors and products to choose from, the primary benefits of support suite software include the following:

Support Issue Tracking

Projects can be easily set up and specified by assigned project managers

Tracks projects along with the status of current issues

Security mechanisms ensure that only authorized persons have access to support data

Backing of a powerful database ensures stability

Flexibility

Web-based environment eliminates the need for desktop installations

Seamless integration with remote offices

Provides staff with easy access to assigned support issues

Fast and easy to deploy, comprehensive and requires minimal training

Customer Interaction

Able to request assistance in various ways (email, support ticket, live chat)

Able to submit, search and view outstanding issues at the user level

Receive automated email notifications

Access to news regarding the organization

Access to self-help resources (FAQ, knowledge base sections)

Able to download essential documentation and updates

Web-based Environment

The core of a support suite is built entirely on a web-based platform, giving you the ability to administer, assign, submit, search and report issues from virtually any web browser. Customers have the luxury of submitting issues themselves or allowing them to be completed by the support staff. Support software enables technicians to be assigned issues from supervisors or higher ranked staff members. Important documentation can be entered into the database and saved for similar instances in the future. Once an issue is completely resolved, it can be closed with ease.

The structure of this web-based platform also reduces the number of phone calls coming into the office, sparing the organization of charges for support calls every day.

Flexible Tracking System

Support suite software is designed with your IT staff in mind. Any issues submitted can be directly tied to configuration components, such as computer software and hardware. They can also be assigned to various categories and subcategories with levels of priority being determined by your company.

Instant Email Notification

Email notification and hyperlink functions ensure that technicians receive messages, directing them to the exact location of the most recently assigned issue. The customer is kept informed as well in regards to the progress of the issue. Whenever a staff member adds to an issue or closes it, the customer is notified instantly.

Flexible Deadlines

Support software offers the easy customization of your entire system. If submitted issues are not completed and closed in a certain amount of time, simple configurations allow them to be automatically extended. Furthermore, one of your staff members can be sent an email as a reminder that the issue is still current and needs to be addressed.

Powerful Search Capability

Having the ability to search the system for issues is a great benefit for technicians and especially the customers. Support suites allow technicians to access this function to quickly resolve issues that are similar to those that have occurred before. The customer can spare themselves of placing a phone call, as the issue could be solvable via the online search. With support software, issues can be retrieved based on various characteristics, including the status, who submitted it, who it was assigned to, and more.

Robust Knowledge Base

One of the greatest benefits of support suites is the integration of other software components, such as the knowledge base. This offers numerous opportunities, as articles can be posted and assigned relative keywords to increase exposure via the search engines. Support software will provide your organization with a knowledge base that is fully customizable, enabling staff and customers to access information by category or particular keyword.

Conclusion

The features offered by a support suite will contribute significantly to the strength of your customer relations and ultimately, the entire organization. Such a powerful solution results in faster response times and reduced costs, along with a happier staff and higher level of productivity.

Adam Hobach is a Network Engineer with "Doreo.com". You can learn more about "Web Hosting" services online at http://www.Doreo.com

2008 Doreo http://www.Doreo.com You may reprint this article online and in print provided the links remain live and the content remains unaltered (including the "Author Biography").

Web Terms Explained - Part 3

In part one of this article I described some of the different features available in web hosting packages. As promised this article will talk about the different programming languages offered by web hosting packages.

Now there are many different programming languages which allow you to manipulate data and make dynamic pages. The most common are PHP, ASP and CGI. If you're not likely to use any of these languages you will just need the very basic hosting package. Those that do will know what language they need enable on there hosting package. If you are not sure because you have a web development company building your site, you need to talk to them about it. Some of the common programming language terms are explained below:

PHP is a very powerful programming language which is the abbreviation of Hypertext Preprocessor. At university it was also known to me as 'pretty hard programming!' Basically is a server side scripting language which can be embedded into HTML. Server side means that the code will only work on a server that has PHP enabled. So you can't test your code on your local machine, only on a server.

ASP stands for 'active server pages' which provides a way to embed scripts in HTML pages in order to generate dynamic pages like processing forms or showing the time and date. Some web hosting companies will offer you the choice of running a website on a Unix or Windows server. If you want to use ASP then you will need to have a Windows server as Unix does not support it.

CGI stands for 'Common Gateway Interface' which when offered by a webhost means you can run CGI scripts. These scripts are normally written in perl and offer many kinds of functionality to your website. A lot of scripts are freely available to use although you can obviously create your own.

FrontPage extensions are special extensions which are installed on the server which enhance the usability of a WYSIWYG program known as FrontPage editor. A WYSIWYW program stands for 'what you see is what you get' which describes a system which displays your content similar to how it will look once published. So rather than view html code which is like a foreign language to those that don't know it, it will show images and text just like a webpage does. This makes building webpage's a lot easier for novices. If you have used FrontPage to build your website you should find a webhosting company that supports FrontPage extensions.

JavaScript is a simple client-side programming language. JavaScript can be embedded in HTML pages to create interactive effects and do tasks like validate form data. All popular modern browsers support JavaScript.

SSI stands for 'Server Side Includes' which is a method of using directives in your HTML code to be processed by the web server. SSI is a standard in basic web hosting packages.

Most web hosting companies offer some or all of the above. If you just want a static website you will not need any of these languages. But remember you will need a domain name and web hosting including an FTP software program so you can transfer your files to your server space.

Carolyn is the webmaster of Discount Domains Ltd offering Domain Reseller Programs with great English speaking telephone support.